Fixing a Slow Server in a Multi-User Environment

Posted by · December 4, 2013 12:53 pm

accepted solutionAfter installing an application in a multi user environment, DatabaseDek noticed that the application was running fine on all but one of the computers he installed it on. The faulty computer was throwing an error message when he tried to open a report in the application, and he was wondering whether the error was due to a slow connection, two people opening the report at once or a problem with refresh rates and retries in Microsoft Access.

Microsoft Access Database Savant, LSMConsulting answered DatabaseDek’s question:

“In general, if you have one problem machine in a multi-machine environment then you have something amiss with that machine. First thing to do is be sure that all Office and Windows updates are fully up to date,” LSMConsulting said.

He also suggested five other things that DatabaseDek should do to find the root of the problem.

In less than an hour, DatabaseDek had implemented LSMConsulting’s suggestions and fixed the machine.

“Thank you,” he said.  “I must say that I sometimes don’t use Experts Exchange for months on end, but when I do, oh boy, do I get my money’s worth!”

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