Experts Exchange CEO Talks Gamification, Launching ExpertOffice on Engaging Leader Podcast

Posted by · June 13, 2013 12:22 pm

expertoffice imageWhether it’s due to a large number of remote workers, an aging workforce, information in disparate places or any number of other reasons, the ability to share corporate knowledge and store it in one central location is a problem facing many companies today.

At Experts Exchange, we’ve long known the importance of giving people a personal knowledge base to store questions and answers that they can refer to frequently; but in recent years, people have been asking us for something more: their own private version of Experts Exchange that employees at their company can use to ask questions and get the right answers–fast.

You asked. We listened, and later this year we’ll be launching ExpertOffice, a Q&A knowledge sharing platform that allows employees to collaborate and build a knowledge base of proven solutions.

Last week, Experts Exchange’s new CEO Brian Clausen sat down with Jesse Lahey, the host of the Engaging Leader podcast, to discuss the history and success of Experts Exchange, the gamification principles behind it and how the Experts Exchange community inspired us to launch ExpertOffice.

We will be running a pilot program for ExpertOffice in Q3, catering to companies that have strong use cases and can give us creditable feedback on the product. Since Experts Exchange members understand the value of Q&A for cross-team problem solving and collaboration better than anyone, we are extending the offer to be part of the ExpertOffice pilot program to our community first.

Expert Office pilot partners will receive the following:

  • A personal ExpertOffice implementation consultant
  • Priority customer support
  • A highly subsidized price point for the product

In exchange, we are hoping you will openly share your feedback on the product and be both an advocate and a case study if the pilot is successful.

The Q3 pilot is limited to the first three companies that apply; if you are interested contact us by June 30th to reserve your spot.